AI AutoAgent:
Intelligent Customer Engagement for Your Dealership
Transform your customer service with 24/7 AI-powered assistance. Our intelligent AI AutoAgent engages visitors, answers questions, suggests vehicles from your inventory, and collects qualified leads automatically – turning your website into a lead generation engine that works around the clock.
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Overview
AI AutoAgent: Support Your Sales with AI-Powered Lead Generation
Improve your customer service with a conversational AI solution specifically designed for car dealerships. The AI AutoAgent is not just a chatbot: it engages with your potential customers and supports their decision making, before sending all relevant information to your team to close the sale. It improves customer experience while reducing lead generation workload for your sales team.
The AI AutoAgent:
- Delivers instant, expert-level answers to customer inquiries, including vehicle-specific questions. It understands even complex topics and asks for further information when needed.
- Leverages your existing DMS data and enhances it with public information for personalized responses. Each customer conversation is unique and full of relevant details the customer needs for decision making.
- Improves lead quality by collecting deep customer insights from successful conversions. AI-powered lead qualification makes finding those who are genuinely ready to buy easy.
- Captures key contact information and forwards a comprehensive summary to your sales team. Your salespeople can focus on their core skills and close more sales.
- Includes a live chat function. Customers can request to be moved to a salesperson, who can also join the conversation at any time to book test drives or discuss financing options.
How it works
The AI AutoAgent in Action
Customer starts a conversation
After opening the chat, the AI AutoAgent greets a customer and asks:
‘How can I help?’
Needs Assessment & Vehicle Recommendations
The AI AutoAgent collects requirements (make, model, price range) by asking questions.
It then suggests suitable vehicles from your current inventory.
Information Provision & Question Answering
It responds to common inquiries about financing and test drives. If the Agent doesn’t know the answer, it doesn’t hallucinate and defers to a salesperson.
Lead Capture
Once the customer has found the right vehicle, the AI AutoAgent suggests the next steps and requests contact information. It then sends qualified leads directly to your sales team, who can also step in to move the lead forward.
Features
Everything You Need to Generate 24/7 Customer Engagement
24/7 Customer Service
Intelligent Vehicle Matching
Automated Lead Generation
Live Chat Capabilities
Custom Branding & Integration
Close the Sale with AI AutoAgent
The AI AutoAgent was built to support your sales team with conversational AI for automotive dealers. It enhances lead generation and customer service during off hours, enabling you to gather customer data when your sales team is not present.
When it’s time to close the sale, your salesperson has all relevant information about the customer’s needs and interests. This provides a more customized sales process and ensures the customer receives high-quality service at all stages of the sale.
The salesperson receives the entire conversation a customer has with the AI AutoAgent. Relevant information includes:
- Contact details
- Cars the customer has been recommended and the ones they looked at more closely
- Questions the customer asked and the answers the AI AutoAgent gave
- Any steps the customer took beyond the conversation, such as moving to a financing application or requesting a test drive
Once the salesperson has received the conversation details, it’s easy to set up next steps with the customer directly. With AI AutoAgent, your salespeople have more time to follow up with leads and ensure a great customer experience.
Pricing
Enterprise Level Solution
Pricing starts at 150€/month. Get in touch to add AI AutoAgent to your website.
Request a Free Demo“Our collaboration with Fiare began when we needed to renew our used car sales website and at the same time wanted to launch a leasing service for used cars.
The starting point was a website that is easy to maintain and can be integrated with Drivalia’s systems. The new website had to be fast, easily customizable, and adaptable to different business needs.
All the desired features have been built according to our needs and on schedule. Fiare’s strengths were industry knowledge, quick response capability, and operational agility.
We can warmly recommend Fiare as a collaboration partner.”
– Kaisa Tiira-Vahala
Marketing Manager, Drivalia
Explore Our Entire Automotive Product Suite
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FAQs
An AI agent can converse more naturally and knowledgeably about specific topics and take actions a chatbot can’t. In the automotive industry, our AI AutoAgent is connected to your DMS and trained to understand questions and comments about vehicles. It can chat with your customers and provide them with concrete and correct information about your selection, in addition to forwarding all relevant details about the conversation to your sales team.
The AI AutoAgent acts as a 24/7 digital salesperson that engages visitors the moment they land on your site. Unlike static forms or chatbots, it uses natural language to qualify interest, assess customer needs, and capture contact details. By providing instant, expert-level answers and personalizing vehicle recommendations, it converts passive browsers into high-quality, “warm” leads that are delivered directly to your sales team with a full conversation history.
Yes. The AI AutoAgent is designed to “talk to your inventory”. It integrates directly with your vehicle data to provide real-time recommendations based on a customer’s specific requirements, such as make, model, price range, or features. If a perfect match isn’t available, the agent can intelligently suggest suitable alternatives, ensuring no sales opportunity is missed due to a narrow search.
Seamless integration is a core feature of Fiare’s solutions. The AI AutoAgent leverages your existing Dealer Management System (DMS) data to ensure accuracy in vehicle specs and availability. Furthermore, it can be configured to push captured lead data and customer insights directly into your CRM, streamlining your workflow and eliminating the need for manual data entry.
The AI AutoAgent is trained to handle a wide range of common inquiries, including questions about financing options, trade-in valuations, and test drive availability. For highly complex or sensitive requests, the agent provides a clear “Call to Action,” such as scheduling a callback from a human representative or directing the user to a digital finance application. This ensures a professional 24/7 service level while keeping your human staff focused on closing deals.
You don’t need additional support; you can always get in touch with us if you have an issue with the AI AutoAgent. If there is an issue with your website or DMS integration that affects the Agent, we will let you know and recommend you get in contact with those providers immediately.
Book A Consultation
Please fill out the form or contact Kirsi.
Kirsi Johansson
+358 40 745 2100
kirsi.johansson(at)fiare.com
Director
International Vehicle Trade
