Yes, improvements and growth are essential to marketplaces, and we are here to support you throughout your journey. Our monthly license fee includes bug-fixing support.
We offer continuous development services that include ongoing consulting and strategy sessions, dedicated implementation teams, and constant development to improve your marketplace platform with your feedback.
Our comprehensive project management ensures you have a dedicated point of contact guiding you. Project Managers are responsible for overseeing your instance, addressing ongoing support needs, and serving as the liaison between your business and our team. They proactively monitor progress, surface action items, and help maximise the value and ROI of our partnership.
If your support needs go beyond the standard package, we have flexible managed service options, which include on-site/embedded teams and Project Managers to manage the instance, take over day-to-day operations, and offer time and materials or fixed-price contract models.
Our ultimate goal is to help your marketplace grow into your envisioned success. Please let us know how we can best support your unique needs continuously through our dedicated project management.